Last updated: 30 March 2026
Important: By using ProPolicyForge you agree to these terms. Please read them carefully before generating or downloading any documents.
ProPolicyForge is a trading name operated as a sole trader based in Cumbria, England. We provide an AI-powered document generation service that produces compliance documents including standard operating procedures (SOPs) and workplace policies for UK-based organisations.
Contact: support@propolicyforge.com
ProPolicyForge generates compliance documents using artificial intelligence based on information you provide. Documents are generated instantly and made available for download in Microsoft Word (.docx) format.
We offer the service on a pay-per-document basis and as a monthly or annual subscription as described on our pricing page.
All documents generated by ProPolicyForge are produced by an AI system and are provided for informational and drafting purposes only. They do not constitute legal advice, regulatory advice, or a guarantee of compliance with any law, regulation, inspection standard or code of practice.
• Documents do not constitute legal advice
• Documents must be reviewed, adapted and approved by a suitably qualified legal, HR, health & safety or compliance professional before being implemented or relied upon
• ProPolicyForge makes no guarantee that generated documents will satisfy any specific regulatory, inspection or legal requirement
• It is your responsibility to ensure any document you use is appropriate for your specific organisation and circumstances
• You use documents generated by this service entirely at your own risk
AI Knowledge Limitations: Documents are generated using AI which has a training data cutoff date. Legislation, regulations, inspection frameworks and guidance (including but not limited to CQC standards, HSE regulations, UK GDPR, and sector-specific requirements) change regularly. ProPolicyForge does not guarantee that generated documents reflect the most current legislative or regulatory position at the time of generation. Users in regulated industries — including healthcare, social care, construction, food service and education — must independently verify that documents reflect current requirements before implementation.
Regulated Industries Warning: If you operate in a regulated sector such as healthcare, social care, construction or food service, the consequences of non-compliant documentation may include regulatory penalties, enforcement action, suspension of registration or serious harm to service users. Professional review of all generated documents is strongly recommended and may be legally required.
By using ProPolicyForge you agree that:
• You will review all generated documents before implementing them in your organisation
• You will seek professional advice where appropriate, particularly for regulated industries
• You will not use the service to generate documents intended to mislead, deceive or defraud any person or organisation
• The information you provide to generate documents is accurate to the best of your knowledge
• You are authorised to use the service on behalf of any organisation named in your documents
• You understand that AI-generated documents may not reflect the most recent changes in legislation or regulatory guidance and you accept responsibility for verifying currency before use
Documents generated by ProPolicyForge using your inputs are provided to you for your own business use. You may edit, adapt and use generated documents within your organisation.
You may not resell, redistribute or sublicense generated documents as a commercial product or service without our written permission.
The ProPolicyForge website, branding, design and underlying software remain the intellectual property of ProPolicyForge and may not be copied or reproduced.
Payments are processed securely through Stripe. By making a payment you agree to Stripe's terms of service.
Pay-per-document purchases are non-refundable once a document has been generated and made available for download.
For subscription plans, you may cancel at any time. Cancellation takes effect at the end of the current billing period and no partial refunds are issued. If you experience a technical failure that prevents document generation, contact us at support@propolicyforge.com and we will resolve the issue or provide a credit.
To the fullest extent permitted by UK law, ProPolicyForge shall not be liable for:
• Any loss arising from reliance on a generated document
• Any regulatory penalty, inspection failure or legal liability connected to the use of our documents
• Any loss arising from documents that do not reflect the most current legislation, regulations or guidance at the time of use
• Any indirect, consequential, special or incidental loss of any kind
• Any loss of business, revenue, profit, reputation or goodwill
• Any harm to service users, employees or third parties arising from the implementation of generated documents
Our total liability to you in any circumstances shall not exceed the amount you paid for the document or subscription that gave rise to the claim.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
We aim to provide a reliable service but do not guarantee 100% uptime. The service depends on third party AI infrastructure which may occasionally be unavailable. We will not be liable for any loss caused by temporary service interruptions.
We reserve the right to modify, suspend or discontinue any part of the service with reasonable notice.
These terms are governed by the laws of England and Wales. Any disputes arising from use of ProPolicyForge shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms of Use from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes are posted constitutes your acceptance of the revised terms.
For any questions about these Terms of Use, please contact us at support@propolicyforge.com. We aim to respond to all enquiries within 2 business days.