If you have a concern about how ProPolicyForge handles your personal data, please follow the steps below. For general enquiries, use our contact page.
Submit your complaint
Use the form below, or email complaints@propolicyforge.com with the subject line 'Data Protection Complaint'. We will acknowledge receipt within 5 working days.
Investigation
We will investigate your complaint thoroughly and provide a full written response within 30 days. If more time is needed for a complex matter, we will notify you with a revised timescale.
Resolution
We will set out our findings and any action taken or planned to resolve your complaint.
ICO referral (if needed)
If you remain unsatisfied, you may lodge a complaint with the Information Commissioner's Office (ICO) at any time — you do not need to wait for our response first. ico.org.uk · 0303 123 1113 · ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. Our ICO registration number is ZC116446.
All fields marked * are required. Alternatively, email complaints@propolicyforge.com.
This complaints procedure covers data protection concerns only. For general enquiries, technical issues, or billing queries, please use our contact page. For full details of your rights under UK GDPR, see our Privacy Policy.